Terms and Conditions
Terms and Conditions
We recommend that all of our customer buy insurance cover or use their own House Insurance where possible because in the event of loss of or damage to your property, you have limited rights of recourse against us under the contract conditions below.
These conditions explain the rights, obligations, and responsibilities of both A-Class Storage and the Customer in relation to the storage services provided by A-Class Storage. Alternative conditions can apply if agreed in writing by a duly authorised representative of A-Class Storage.
In these Conditions we, our and us refer to A-Class Storage; you and your refer to the customer or the customer's agent. We can care for your property under these Conditions.
Any quotation will be valid for three months from the date it was given. We may amend our quotation if:-
A you ask for different parameters; or
B you ask us for a different size room; or
C you ask for a room in a different location: or
D the work is carried out outside our normal hours unless agreed by us in writing at the date of this quotation; or
E our overheads or operating costs are increases as a result of increased taxes (direct or indirect), or similar circumstances beyond our control.
2. WORK NOT INCLUDED
Unless agreed otherwise in writing before the date of this quotation, our price does not include loading/unloading or packing of any goods.
If any of our employee carries out such work, at request, and without prior written agreement they do so without authority and outside the terms of their employment with us. We shall not be liable for any loss or damage which may occur in carrying out such work. Bookings can not be made without a non returnable deposit.
Unless otherwise agreed differently in writing, payment is due:
A a deposit is required, to confirm a booking, at the time of booking. A room will not be held until the deposit is paid
B four weeks in advance, for all charges relating to the storage of goods, on or before the date that the room is booked from
C intermediate payments every four weeks in advance for all charges relating to the storage of goods throughout the period of storage
D final payment must be received at least 7 clear working days before handing out the goods stored at our premises
3. DECLARATION OF OWNERSHIP
By accepting this Agreement you declare that the goods to be stored are either your own property, free of any legal charge or burden on them or that you have full authority of the owner or anyone having a legal interest in them to enter into this contract on their behalf.
You agree to indemnify us against any claims charges, and demands made against us arising from any claim to the goods made by another person. If any other party has or obtains an interest in the goods you must advise us of their name and address in writing immediately
5. YOUR RESPONSIBILITIES
A to be present or represented throughout the placing of goods into or out of storage to ensure that nothing that should be removed is left behind and nothing is taken in error.
B to arrange proper protection for goods left in unoccupied or unattended vehicles or premised or where other people such as tenants or workmen are or will be present. If you fail to protect your goods we shall not be liable for any loss or damage arising from such failure.
C not offer for storage jewellery, watches, trinkets, precious stones or metal, money, deeds, securities, stamps or coins (or similar collections of any kind), plants and animals, We do not accept liability for any claims for loss or damage to these items if they are placed in our custody. Please make alternative storage arrangements for such items.
D not to offer for storage any item or thing unless you have insured that item or thing against all risks.
E not to offer for storage anything which is dangerous, damaging or explosive. anything including food, likely to encourage vermin or other pests. You will indemnify us against all claims made and for any loss or damage that we or someone else may suffer through the presence of such articles or substances among your goods. If any such article or substance food is found, we may remove, destroy or otherwise dispose of it, or sell it in which case we will pay you net proceeds of sale after deducting the costs and expenses incurred by us and any payments or sums due to us from you,
F to empty and defrost refrigerators and freezers and to make alternative storage arrangements for their contents. We shall not be liable for damage to any freezer or refrigerator or its contents which results from the freezer or refrigerator being moved partially or fully loaded, nor for any illness or deterioration in such contents resulting from a change in temperature
G to make sure that all domestic and garden appliances, including but not limited to washing machines, dishwashers, hosepipes, petrol lawnmower, are clean and there is no residual fluid in them
H to pay for any meter suspension charges which we incur whilst carrying out work for you.
I where goods are being packed into wooden cases it is your must responsibility to ensure that all items are packed securely so that when the case is moved by pallet truck or fork truck there can be no movement. We can not accept any claims for damage sustained during such moves.
6. CANCELLING AND POSTPONING THE STORAGE
A. If you cancel the storage then you will lose your deposit.
B. If you postpone your moving into storage then the rent is payable in full from the day you were due to move in.
7. ROUTE AND METHOD
You agree that we may;
A interchange the goods between rooms and warehouse or other premises at any time:
B select the route and means by which the goods shall be carried and stored;
C employ sub contractors. If we subcontract the work these Conditions will apply to the sub contractor.
8. OUR LIABILITY FOR LOSS AND DAMAGE TO THE GOODS
We do not know the value of Your Goods therefore we can not accept any liability for any loss or damage while the goods are on our premises. You must ensure you have adequate insurance to cover all eventualities.
9. LIABILITY FOR DAMAGE TO PREMISES
If you or your agent are negligent or in breach of contract, or otherwise responsible for causing loss or damage to our premises you will pay us the cost of repairing all damage.
10. EXCLUSIONS OF LIABILITY
We shall not be liable for:
A loss or damage however caused
You must take out adequate insurance to cover your goods against all risks.
B loss or damage caused where goods have been packed or unpacked by you or others;
C loss or damage caused by changes in atmospheric conditions including but not limited to dampness, mould or mildew, rusting, corrosion, or graded deterioration.
D loss or damage caused by vermin, moth, or other infestation;
E loss or damage caused if goods have any inherent defects or suffer from any inherit vice:
F Any claims resulting from difficulties or inability in obtaining. Fuel, or other supplies, war invasion, acts of foreign enemy, hostilities, (whether war is declared or not). Terrorist acts, civil war, rebellion, revolution, insurrection, military or usurped power or civil commotion of any kind;
G Any claims for loss or damage of use, amenity, enjoyment, profits, or any other indirect loss of consequential loss that was not in the contemplation or brought to our attention in writing at the time the contract we made.
11. TIME LIMITS FOR REPORTING CLAIMS
You must notify us in writing of specific loss or damage within the time limit stated below otherwise we will not be liable:
A for goods removed from our premises by you or your agent - at the time the goods are checked against the inventory.
B for damage to the premises - at the time of bringing or removing your goods. All damage should be reported to our office.
C claims made by us for damage to our property which have not been reported as in ‘B’ – within 5 working days of your leaving the storage room.
A . IF OUR CHARGES ARE NOT PAID
If our charges are not paid any goods in our possession or custody will be retained until payment is made in full. We shall be entitled to charge for storing these goods. Any cost incurred removing them to or from store will be met by you. All charges must be paid in full before the goods can be released. If our charges are not met in full on the due date a late payment fee of £10.00 will be charged and interest will be payable, at 5% above the Bank of England base rate, on all monies outstanding.
(*Lien means the right to hold property until a debt is paid in full)
We shall have a general or particular lien upon all goods in our possession for all money you owe us for expenses incurred by us and for payments we make on your behalf. If some of the goods have been removed or despatched, or sold, the general lien rule shall apply to any goods that remain in our possession. We shall be entitled to charge warehouse rent and all other expenses whilst we maintain a lien on the goods, all these Conditions shall continue to apply to them.
C END OF AGREEMENT/POWER OF SALE
In the event of more than eight weeks rental being outstanding we may give you 14 days written notice requiring you to remove all goods from our care, control or custody and pay all debts due, If you do not remove the goods we may sell or otherwise dispose of all or part of them without further notice. Any proceeds of sale will be credited to your storage account or against any other payments due to us from you. You will be responsible for any cost incurred by us in selling or disposing of the goods. Any surplus proceeds will be paid to you without interest.
13. SETTLING DISPUTES
Any dispute/claim arising from this agreement must be notified in writing.
14. STORAGE ADDITIONAL CONDITIONS
A Registered address: you must provide an address which all communications are to be directed and shall notify us in writing of any change. All communications to you will be treated as having been duly served and received by us; or if there is no registered address service will be effected by publication in a newspaper circulating in the area from which the goods were removed. If we are unable to contact you at the address advised, you will pay us all costs incurred in establishing your whereabouts.
B Revision of storage charges: Storage charges are subject to revision and you will be notified of any increase in writing 30 days before the increase comes into effect,
C Termination by us: If payment due from you is not in arrears we may end this Agreement by giving you 30 days notice.
D Termination by you: You must give us at least 14 clear working days notice in writing. If we are able to agree to the released of goods earlier we will, but the storage charges will still be payable to the date when the notice would have ended.